Your care and safety at South Haven Health System is very important to us. We work diligently to ensure a safe, quality experience for our customers.

We encourage you to become an active partner in safety with our team. If you or your family members have any concerns about care and safety while at South Haven Health System, please let your caregiver know. Your caregiver is your advocate, so he or she should be the first person involved, and we encourage you to ask questions of them. You may also feel comfortable in bringing questions or concerns directly to the hospital by contacting Debbie Smith, the South Haven Health System Quality/Risk Manager & Joint Commission Coordinator at 269-639-2806.

If you have unresolved concerns about quality of care or patient safety, you may contact The Joint Commission directly at 1-800-994-6610 or e-mail to complaint@jointcommission.org.